Refund policy
REFUND & RETURN POLICY
Refund & Return Policy — KINOR
Our policy lasts 7 days after receiving your product.
To be eligible for a return:
- The item must be unused and in the same condition that you received it
- The item must be in the original packaging
Refunds (if applicable):
Once your return is received and inspected, we will notify you via email.
If approved, your refund will be processed and applied to your original payment method within a few business days.
Late or Missing Refunds:
If you haven’t received a refund yet:
- Check your bank account again
- Contact your credit card company
- Contact your bank
If you’ve done all of this and still have not received your refund, please contact us.
Exchanges:
We only replace items if they are defective or damaged.
Return Shipping:
Customers are responsible for return shipping costs.